Get to know Puttr.
Everything about the simulator, the app, coaching, and shipping. Still stuck? Your caddie has the answers.
Getting started
What exactly is Puttr?
Puttr is an at-home putting simulator. It measures what your putt actually did, the speed it carried and where it entered the hole, then turns that into games, coaching, and competition through the free app.
Do I need a subscription to use Puttr?
No. Your Puttr measures every putt, plays all 100+ games, and tracks your stats out of the box. Puttr Club is optional and adds coaching, guided drills, tournaments, and lessons.
Can I use my own putter and balls?
Yes. Puttr works with any standard putter and white or yellow golf balls. Set it up on a flat surface and you're ready to play.
Will it work for left-handed players?
Absolutely. Puttr works for both left and right-handed players. Set your handedness preference in the app.
Hardware and setup
Where should I set up Puttr?
On any flat, smooth surface, indoors or outdoors. Living rooms, offices, garages, and basements all work well.
What speed is the green?
The mat replicates a stimpmeter reading of approximately 10 to 11, similar to a fast, tour-quality green.
What are Puttr's dimensions and weight?
12 x 2 feet of floor space when set up. It rolls into a 2 x 1 x 1.5 ft box and weighs about 30 lb (13.6 kg), with handles for carrying.
What if my floor is not level?
Puttr includes adjustable feet to compensate for minor surface irregularities. For best results, aim for as flat a surface as possible.
Why is the ball not returning all the way?
Check that the ball return ramp is properly assembled and the surface beneath is flat. Adjusting the angle of the ramp can also help.
Why is Bluetooth not connecting?
Make sure Bluetooth is enabled, the Puttr app is open, and your device is within range. If it persists, restart both the app and your device.
How do I connect Puttr to a TV?
Mirror your phone or tablet to a TV using AirPlay, Chromecast, or an HDMI adapter for a larger view.
App, games, and Puttr Club
What does the free app include?
All 100+ games, challenges and achievements, and detailed stats including your putting handicap and make percentage by distance and break.
What does Puttr Club add?
Performance-based coaching built from your data, guided drills and Auto Drill, body and putt analysis, tournaments and head-to-head, lessons and workouts. It's $19.99/month or $199.99/year.
Is the coaching really personalized?
Yes. Coaching is built from your own putting data and the patterns it surfaces. We're honest about how improvement works: the data points at your problems, and the drills give you a way to fix them. No miracle claims.
For coaches
Can I use Puttr to coach my players?
Yes. Puttr is built for instruction, with putting assessments, 3D motion capture, and 200+ drills. The Puttr Pro platform adds a player dashboard, session history, custom assignments, and remote monitoring. See the coach page.
What is the Ambassador program?
Earn commission when players you coach buy a Puttr for home practice, turning lessons into recurring revenue.
What is the Vertex integration?
Vertex sensors measure what the putter and ball do through impact. Paired with Puttr's result data, you see cause and effect on one screen. Coaches get 15% off a Vertex sensor when bundling with a membership.
Shipping and returns
Where do you ship?
We ship to the US, Canada, and the UK. Standard delivery takes 3 to 7 business days depending on your location. We cannot ship to APO addresses.
When will my order arrive?
The next U.S. batch ships mid-July and U.K. orders ship early July. Preorder to reserve yours from the next batch and get 3 months of Puttr Club free.
What's the return policy?
No-hassle returns 30 days from receiving. If Puttr isn't for you, reach out and we'll make it right.
Do you offer corporate or bulk orders?
Yes, with volume pricing, custom branding, and a dedicated concierge. See corporate gifting.