You've got questions?
We've got answers!
Where do you ship?
Currently we ship PUTTR to the United States, Canada and the United Kingdom.
What data is measured?
The Ball
Puttr measures the ball path of every putt you hit, and can measure each putt’s speed and accuracy to the hole.
From that data, we can then provide detailed analysis to help you improve:
- Speed dispersion
- Accuracy dispersion
- Percentage made from each distance (3-11 feet)
- Percentage made from each break (left-to-right, straight, right-to-left)
Your Body
We also have a body analysis feature by using your devices camera, we can tell the following.
- Shoulder and toe alignment
- Eyeline over the ball
- Front shoulder over front toe
- Knee flex for posture
- Ball position in stance
- Weight distribution
- Stance compared to shoulder width
- Stroke time
All that is fed into our AI putting coach for feedback and tips to improve
What speed is the green?
We wanted Puttr to feel like tour greens, and the carpet rolls about a 11.5 on the STIMP meter.
Can I use Puttr on carpet?
Absolutely! Puttr can be rolled out on carpet, however thicker carpet will slow down the speed of the putt.
Can I use my own putter and balls?
Yes! One of the most important design aspects when creating putter was to make sure that you can practice like you play. Use your own putter and your preferred white or yellow golf balls with no attachments or add on gear. * Pink balls may not work well on PUTTR
What are Puttr’s dimensions and weight?
The Puttr Box is 24" W x 12" D x 18” H or 610mm W x 305mm D x 458mm H. When the carpet is rolled out the unit takes 12x2 feet of floor space. Weight is currently 30 pounds / 13.6 kg.
Do I need a subscription to play PUTTR.
No, you do not need a membership to PUTTR Club to play PUTTR games, participate in challenges or have access to your profile and putting statistics.
Will it work for leftys?
Yes, our new return track lays completely flat and is the same thickness as the carpet for a seamless experience for lefty and righty golfers.
How do I connect Puttr to a TV?
There are two ways we recommend hooking up Puttr to a TV.
1. Using your iOS, Android, or Mac M1 device, hook up an HDMI cable with an adapter directly to a TV and mirror the Puttr app.
2. Stream the Puttr app over AirPlay or Chromecast to an Apple TV or Google TV.
The first option will give the best performance as there is no lag, which there can sometimes be if streaming over a slower wifi connection.
Where should I set up Puttr?
Puttr uses computer vision to track the ball path of every putt, and lighting conditions can effect the reading of the ball path. We recommend using Puttr indoors where there is no direct sunlight on the ramp or near the hole of the putting green. Also bright spotlights and other types of lights can cause issues so keep your Puttr in a controlled lighting environment.
What if my floor is not level?
Puttr has 4 adjustable legs on the bottom of the box that can be used in conjunction with the Puttr level in the app. To access, go to Settings->Green Level. Then place your device flat on top of your Puttr box and adjust legs until the dot is perfectly centered.
Why is the ball not coming all the way back on the ball return?
This is caused from a floor that is sloped. To check the best area to lay out the rug, go to your app menu, then Settings -> Green Level. Lay your device down on the carpet and you will see which way it is sloped. Ideally you want to setup Puttr on as flat a surface as possible.
What is the return policy?
Puttr has a 100 day return policy to give you plenty of time to try it. If you do decide to return your Puttr we will send you a return label to send back to us. Make sure to keep the original packaging as we can not accept returns without the two original boxes your Puttr was shipped in. If you used a free shipping code to receive your Puttr then $40 will be deducted from your refund amount for return shipping.
What is the best indoor putting mat?
The best indoor putting mat is one that combines realistic roll, multiple putting distances, and feedback that actually helps you improve. Puttr goes beyond being just a mat, it’s a smart putting platform with built-in ball tracking, real-time scoring, and fun game modes. Instead of rolling a ball and guessing, Puttr gives you data on speed, accuracy, and consistency so you actually practice with purpose.
How does AI help golf training?
AI helps golfers train smarter by turning every putt into a learning opportunity. Puttr’s AI coach analyzes your putting data; speed, accuracy, and even biomechanics from video and gives you personalized feedback. It’s like having a tour-level coach in your living room: spotting patterns, identifying tendencies, and recommending drills tailored to you.
What makes Puttr different from PuttOut or Perfect Practice?
PuttOut and Perfect Practice are a good tool for repetition, but it’s static. Puttr is an entire ecosystem: a smart putting mat with 27 tee locations (3–11 feet), built-in ball tracking, and a connected app with games, challenges, and AI coaching. Instead of just rolling putts at a target, you’re training with real data, competing online, and making practice addictive.
Can you actually get better at putting with Puttr?
Yes. Improvement comes from consistent, feedback-driven practice. Puttr measures every putt, tracks your progress over time, and challenges you with games designed to simulate pressure. By combining repetition with real data and AI feedback, players build confidence and lower their scores on the course. 97.7% of users say their putting improved with Puttr.
What distances does Puttr cover?
Puttr offers putts from 3 to 11 feet, with three tee positions at each distance for 27 unique putts. This range trains the exact make-or-break putts you face on the course, especially the 6–10 footers that separate good rounds from great ones.
Is Puttr good for beginners?
Absolutely. Beginners benefit from instant feedback on alignment and speed, while advanced golfers use Puttr to sharpen touch and consistency. The games and challenges keep practice fun, so new golfers don’t burn out on boring drills. Games like Archery, Derby, Practice and Putt Star are built for beginners!
How does Puttr connect to my phone or tablet?
The Puttr unit has a built-in camera and computer that track your ball. It connects wirelessly via Bluetooth to the Puttr app, where you see scores, stats, and coaching insights. You can play solo, compete online, or even join tournaments,all from your own device.
Can I compete against friends on Puttr?
Yes. Puttr supports local multiplayer and online competitions. You can challenge friends, climb leaderboards, and even join global putting tournaments, bringing the same competitive fun you see in video games to golf practice.
Why is putting practice at home so important?
Roughly 42% of your strokes in a round are putts, yet most golfers don’t have access to quality practice time on the greens. Practicing at home with Puttr gives you consistent, focused reps every day, so you step onto the course with confidence.